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5 Benefits of Outsourcing Customer Service
Image by StartupStockPhotos from Pixabay For at least the past decade, outsourcing customer service has become the norm rather than an...
Brianna Dunbar
Nov 9, 20222 min read


Pros and Cons of Outsourcing Customer Service
How will outsourcing benefit you if you own a business with operations that involves considerable customer engagement? Image by Lorenzo...
Brianna Dunbar
Oct 26, 20222 min read


Onboarding Freelancers
Why do companies struggle so much when using freelancers? Because your onboarding sucks. Photo by Media from Wix. We don’t give the same...
Brianna Dunbar
Sep 15, 20221 min read


5 Things to Avoid When Outsourcing Software Development
Image by Tumisu from Pixabay A 2017 Statista study reveals that software development is the most outsourced IT function by IT leaders...
Brianna Dunbar
May 26, 20222 min read


Onshore, Nearshore, Offshore: What Is Best?
Image by Pexels from Pixabay Onshore, nearshore, and offshore outsourcing practices each offer unique advantages to different types of...
Brianna Dunbar
Mar 3, 20222 min read


What is the LEAN Approach to Process Improvement?
Less waste, more agility. That’s at the heart of the LEAN approach to process improvement, a methodology that strives to give customers...
Brianna Dunbar
Feb 5, 20223 min read


3 Ways Outsourcing Adds Value to Your Business
Image by StartupStockPhotos from Pixabay Even as more and more entrepreneurs incorporate outsourcing into their business processes, there...
Brianna Dunbar
Sep 30, 20212 min read


What Exactly Is Outsourcing?
Image by StockSnap from Pixabay Outsourcing is the process of hiring an individual, an agency, or a third-party service provider who is...
Brianna Dunbar
Aug 20, 20212 min read


Best HR Outsourcing Services for Your Business
There’s more to human resources than just hiring and firing. It’s arguably one of the most important departments for any business, with...
Brianna Dunbar
Jun 16, 20214 min read


How COVID-19 Contributes to a Long-Term Boost in Remote Working
Remote working has been steadily increasing over the years, increasing by 159 percent from 2005 through 2017. Data from Deloitte suggests...
Brianna Dunbar
Dec 8, 20204 min read
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