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5 Benefits of Outsourcing Customer Service

Image by StartupStockPhotos from Pixabay For at least the past decade, outsourcing customer service has become the norm rather than an...

Pros and Cons of Outsourcing Customer Service

How will outsourcing benefit you if you own a business with operations that involves considerable customer engagement? Image by Lorenzo...

Onboarding Freelancers

Why do companies struggle so much when using freelancers? Because your onboarding sucks. Photo by Media from Wix. We don’t give the same...

5 Things to Avoid When Outsourcing Software Development

Image by Tumisu from Pixabay A 2017 Statista study reveals that software development is the most outsourced IT function by IT leaders...

Onshore, Nearshore, Offshore: What Is Best?

Image by Pexels from Pixabay Onshore, nearshore, and offshore outsourcing practices each offer unique advantages to different types of...

What is the LEAN Approach to Process Improvement?

Less waste, more agility. That’s at the heart of the LEAN approach to process improvement, a methodology that strives to give customers...

3 Ways Outsourcing Adds Value to Your Business

Image by StartupStockPhotos from Pixabay Even as more and more entrepreneurs incorporate outsourcing into their business processes, there...

What Exactly Is Outsourcing?

Image by StockSnap from Pixabay Outsourcing is the process of hiring an individual, an agency, or a third-party service provider who is...

Best HR Outsourcing Services for Your Business

There’s more to human resources than just hiring and firing. It’s arguably one of the most important departments for any business, with...

How COVID-19 Contributes to a Long-Term Boost in Remote Working

Remote working has been steadily increasing over the years, increasing by 159 percent from 2005 through 2017. Data from Deloitte suggests...