Brianna DunbarNov 9, 20222 min5 Benefits of Outsourcing Customer ServiceImage by StartupStockPhotos from Pixabay For at least the past decade, outsourcing customer service has become the norm rather than an...
Brianna DunbarOct 26, 20222 minPros and Cons of Outsourcing Customer ServiceHow will outsourcing benefit you if you own a business with operations that involves considerable customer engagement? Image by Lorenzo...
Brianna DunbarSep 15, 20221 minOnboarding FreelancersWhy do companies struggle so much when using freelancers? Because your onboarding sucks. Photo by Media from Wix. We don’t give the same...
Brianna DunbarMay 26, 20222 min5 Things to Avoid When Outsourcing Software DevelopmentImage by Tumisu from Pixabay A 2017 Statista study reveals that software development is the most outsourced IT function by IT leaders...