Blog

5 Benefits of Outsourcing Customer Service

Image by StartupStockPhotos from Pixabay For at least the past decade, outsourcing customer service has become the norm rather than an...

What is Micromanaging and How Can We Break the Cycle?

It does not make sense to hire smart people to then tell them exactly what to do and how to do it. We bring these people onboard to bring...

5 Tips When Expanding Your Business with Remote Workers

With health protocols still in place, expanding your business with remote workers is one of your most viable options to spur and maintain...

9 Surefire Tips to Reduce Employee Turnover

In business, it’s inevitable that people come and people go. But employee turnover is more costly than you may realize. Although the cost...

5 Things to Avoid When Outsourcing Software Development

Image by Tumisu from Pixabay A 2017 Statista study reveals that software development is the most outsourced IT function by IT leaders...

Embracing an Agile Culture for Business Growth

During the pandemic, we lost more than 100,000 small businesses according to The Washington Post. Although agility wouldn’t have saved...

How to Grow Your Business With a Remote Team

If we’ve learned anything from the pandemic, it’s this: Remote work is here to stay. And not only is it a viable option, but it’s also...

What is the LEAN Approach to Process Improvement?

Less waste, more agility. That’s at the heart of the LEAN approach to process improvement, a methodology that strives to give customers...

COVID-19 Pandemic: Supervisors’ Guide to Managing Workers

There’s no one-size-fits-all approach that works for every remote worker across every industry. But integrating information in this guide...

3 Ways Outsourcing Adds Value to Your Business

Image by StartupStockPhotos from Pixabay Even as more and more entrepreneurs incorporate outsourcing into their business processes, there...

The Rise of Recruiting Operations and Why It's Essential

You may not yet realize it, but it’s a warzone out there. The battle to attract, attain and retain top talent has restarted and...

What Leaders Can Expect In 2021

Greek philosopher Heraclitus said, “The only constant in life is change.” While that’s true in life, it’s also true in business. If 2020...