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Pros and Cons of Outsourcing Customer Service
How will outsourcing benefit you if you own a business with operations that involves considerable customer engagement? Image by Lorenzo...
Brianna Dunbar
Oct 26, 20222 min read


Onboarding Freelancers
Why do companies struggle so much when using freelancers? Because your onboarding sucks. Photo by Media from Wix. We don’t give the same...
Brianna Dunbar
Sep 15, 20221 min read


What is the LEAN Approach to Process Improvement?
Less waste, more agility. That’s at the heart of the LEAN approach to process improvement, a methodology that strives to give customers...
Brianna Dunbar
Feb 5, 20223 min read


What Exactly Is Outsourcing?
Image by StockSnap from Pixabay Outsourcing is the process of hiring an individual, an agency, or a third-party service provider who is...
Brianna Dunbar
Aug 20, 20212 min read


5 Tools to Consider When Hiring a Freelancer
Image by Sue Styles from Pixabay Hiring a freelancer to whom you can outsource some of your business processes offers a number of...
Brianna Dunbar
Jul 29, 20212 min read
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