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Image by StartupStockPhotos from Pixabay For at least the past decade, outsourcing customer service has become the norm rather than an...

How will outsourcing benefit you if you own a business with operations that involves considerable customer engagement? Image by Lorenzo...

Why do we make buying so hard when we have a buyer with the intent for an immediate purchase? Image from Media by WIX. It’s been two...

Despite the setbacks caused by the pandemic's disruption, retail sales around the world are projected to grow to approximately $26.7...

Image by Pexels from Pixabay How long does it take your company to respond to a lead or inquiry? Research shows that this is a key factor...

Names matter. Spelling of names matter. Pronunciation of names matter. Our names are our identities. My name is actually pretty simple,...